Services
I work with organizations to bring clarity, structure, and human focus to their operations and products.
Systems thinking & mapping
I visualize how your organization actually works — people, tools, data flows, and decision points — to find leverage points for improvement.
CRM & ERP design
From platform selection to data modeling to team adoption, I help you build a CRM/ERP setup that your people will actually use.
Operational modeling
I build clear models of your business operations so you can simulate changes, spot risks, and make confident decisions before committing resources.
Customer journey design
I map every touchpoint your customer experiences — digital and physical — and redesign the journey to reduce friction and increase satisfaction.
Cross-functional alignment
I facilitate workshops and design shared frameworks that help product, ops, sales, and support teams work from the same playbook.
Early-stage consulting
For founders and small teams: I help you define your MVP scope, operational model, and go-to-market structure so you can launch lean and learn fast.