Services

I work with organizations to bring clarity, structure, and human focus to their operations and products.

Systems thinking & mapping

I visualize how your organization actually works — people, tools, data flows, and decision points — to find leverage points for improvement.

CRM & ERP design

From platform selection to data modeling to team adoption, I help you build a CRM/ERP setup that your people will actually use.

Operational modeling

I build clear models of your business operations so you can simulate changes, spot risks, and make confident decisions before committing resources.

Customer journey design

I map every touchpoint your customer experiences — digital and physical — and redesign the journey to reduce friction and increase satisfaction.

Cross-functional alignment

I facilitate workshops and design shared frameworks that help product, ops, sales, and support teams work from the same playbook.

Early-stage consulting

For founders and small teams: I help you define your MVP scope, operational model, and go-to-market structure so you can launch lean and learn fast.

Interested in working together?

Send me an email